Shipping policy

Shipping Policy

At AwayDaysKits, we strive to ensure that your vintage football shirt arrives safely and promptly. Please review our shipping policy for detailed information about delivery times, costs, and more.

1. Processing Time

  • Orders are processed within 1-3 business days after payment is confirmed.
  • Please note that orders are not processed or shipped on weekends or public holidays.

2. Shipping Costs

  • Shipping costs will vary depending on your location and the chosen shipping method. You will see the shipping fee during checkout before completing your purchase.
  • We offer both standard and express shipping options. Shipping fees are non-refundable once your order has been dispatched.

3. Delivery Times

  • Standard Shipping: Estimated delivery is 7-14 business days depending on your location.
  • Express Shipping: Estimated delivery is 3-7 business days depending on your location.
  • Please note that delivery times may vary based on your location and any potential delays with the carrier or customs clearance.

4. International Shipping

  • We ship internationally. However, customs fees, import duties, or taxes may apply in your country. These charges are the buyer's responsibility and will not be covered by AwayDaysKits.
  • Delivery times for international orders may vary depending on customs processing times in your country.

5. Tracking Your Order

  • Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track the status and location of your shipment.
  • If you do not receive tracking information, please contact us at AwayDaysKits@gmail.com.

6. Lost or Delayed Packages

  • We are not responsible for any delays caused by shipping carriers, customs, or unforeseen circumstances. If your package is significantly delayed, please contact the carrier directly or get in touch with us so we can assist you.
  • In the rare event that a package is lost, we will work with the shipping carrier to locate the item. If the package is declared lost, we will issue a refund or replacement, depending on availability.

7. Incorrect Shipping Information

  • Please double-check your shipping address at checkout. AwayDaysKits  is not responsible for orders shipped to incorrect or outdated addresses provided by the customer. If you realize there is an error in your shipping details, contact us immediately.

8. Undeliverable Packages

  • If a package is returned to us due to incorrect address, refusal to pay customs fees, or failure to pick up the package, you will be responsible for the shipping costs to resend the package.

9. Questions or Concerns

  • If you have any questions or concerns regarding your shipment, feel free to contact us at AwayDaysKits@gmail.com, and we will be happy to assist you.